FlutterHall Terms and Conditions

Welcome to FlutterHall Casino. These Terms and Conditions govern your use of flutterhall.com and all services we provide. By registering an account with FlutterHall Casino, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Operator Information

FlutterHall Casino is owned and operated by 3-102-943191 SRL, a company registered in Costa Rica under registration number 3-102-943191. Our affiliate programme is managed through Avis Partners. We offer our services primarily in English, with additional localization available in Dutch, targeting players in the United Kingdom, the Netherlands, and the euro area.

Eligibility and Account Registration

To create an account at FlutterHall, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. We require accurate, current, and complete information during registration. You may hold only one account with us; duplicate accounts may be closed, and any associated funds may be forfeited.

• We do not accept players from Bangladesh, Bulgaria, Burkina Faso, Ethiopia, Georgia, Indonesia, Kenya, Kyrgyzstan, Malawi, Malta, Mexico, Pakistan, Poland, Slovenia, Tanzania, the United States, and Uzbekistan
• We exclude certain additional countries from no-deposit bonuses and free spins, as listed in our bonus policy
• Our Telegram free spin services are not available to players from Brazil and Russia

Verification and KYC

We may request identification documents, proof of address, and payment verification documents in Latin or Cyrillic script at any stage of your relationship with us. Video verification may be required, and we may request documents confirming your source of funds. We reserve the right to suspend withdrawals until verification is complete.

Deposits and Withdrawals

At FlutterHall Casino, we accept deposits via Visa, Mastercard, bank transfer, Bitcoin, Ethereum, Litecoin, Dogecoin, and USDT. All deposits are processed instantly and free of charge. We do not accept third-party payments under any circumstances.

• Minimum deposit: EUR/GBP 20 (card and bank transfer); crypto minimums vary by currency
• Minimum withdrawal: EUR/GBP 20 (card); EUR/GBP 50 (bank transfer); crypto minimums vary by currency
• Card withdrawals: 1-3 days; bank transfer: 5-7 days; cryptocurrency withdrawals: instant
• We charge no fees on deposits or withdrawals

Our withdrawal limits depend on your lifetime deposit total and VIP status. Base limits are EUR/GBP 3,000 weekly and EUR/GBP 15,000 monthly. We may raise these limits progressively for higher-depositing players and VIP members, up to EUR/GBP 20,000 weekly and EUR/GBP 120,000 monthly for our top tiers. We reserve the right to reduce limits to EUR/GBP 1,000 weekly and EUR/GBP 5,000 monthly if turnover thresholds are not met. Monthly limits reset on the first day of each calendar month, though progressive jackpot wins are always paid in full regardless of these limits.

Wagering Requirements

Each deposit made with FlutterHall must be wagered one time before withdrawal is permitted. Where we suspect money laundering or fraudulent activity, we may require wagering of three times the deposit amount. If your total bets since your last deposit fall below three times that deposit, we may apply transaction costs to cover processing. The maximum withdrawal from a bonus is ten times the bonus amount, and the maximum withdrawal from no-deposit free spins is EUR/GBP 50.

Welcome Bonus and Promotions

We at FlutterHall offer a welcome package spread across your first three deposits, totaling up to EUR/GBP 6,000 plus 275 free spins. Our first deposit bonus matches 100% up to EUR/GBP 2,000 plus 100 free spins (code FH1), the second matches 75% up to EUR/GBP 2,000 plus 75 free spins (code FH2), and the third matches 100% up to EUR/GBP 2,000 plus 100 free spins (code FH3). Free spins are credited on selected titles from Playson, Booongo, and Hacksaw, with Gold Rush With Johnny by BGaming available as an alternative slot across all three deposits.

The minimum qualifying deposit is EUR/GBP 20, and wagering requirements are set at 35 times the bonus amount. An unclaimed bonus expires after 3 days; a claimed bonus expires after 7 days. We apply no maximum bet limit while playing with an active bonus, though withdrawals from bonus funds are capped at ten times the bonus amount. Game weighting toward wagering is 100% for slots and 5% for baccarat, blackjack, Hi-Lo, video poker, roulette, poker, and other table games.

Beyond the welcome offer, our ongoing promotions include the Monday Reload, Infinite Wednesday Reload, Friday Reload, Saturday Free Spins, Daily Boost, Monthly Reload, weekly cashback on slots, live casino, and instant games, the Royal Weekend Challenge, Lucky Box, Lucky Spin, a Verification Bonus, and a Player Referral Bonus. Reload bonuses require completion of the full Welcome Package, meaning at least three qualifying deposits, before they become available.

VIP Club and Loyalty Program

Our VIP Club is granted automatically once a player reaches EUR/GBP 2,500 in total lifetime deposits. Upon reaching this threshold, a personal manager will contact you within 24 hours. We maintain six VIP tiers: Bronze, Silver, Gold, Platinum, Black, and Supreme, each offering progressively better benefits including reduced wagering requirements, exclusive bonuses, raised withdrawal limits, faster transactions, offline gifts, birthday and holiday greetings, and invitations to exclusive events such as Formula 1 races, concerts, and fashion shows. VIP status earned at another casino may be transferred to FlutterHall Casino at our discretion.

Games and Providers

FlutterHall Casino features over 7,300 games from 126 providers, including KA Gaming, BGaming, MGA Games, Betsoft, Amatic, PG Soft, and many more. We offer slots, live casino games, game shows, roulette, blackjack, baccarat, poker, video poker, jackpots, bonus buy titles, megaways, table games, bingo, scratch cards, and tournaments. Our live dealer games are provided by Imagine Live, Live Vegas, ICONIC21, Luckystreak, BetGames, SA Gaming, Elbet, OneTouch, and ESA Gaming. Progressive jackpot slots are excluded from bonus play, but progressive jackpot wins are always paid in full.

Responsible Use and VPN Policy

We do not permit the use of VPN or proxy services when accessing FlutterHall Casino. By creating an account, you confirm that you are not using a VPN. If we detect overlapping IP addresses between multiple accounts, we reserve the right to confiscate any associated funds. We encourage all players to game responsibly and to set personal limits on time and money spent with us.

Customer Support

Our customer support team is available 24/7 through live chat, email at [email protected], and our FAQ and Help Center. We provide support in English and aim to resolve all player inquiries promptly and fairly.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be published on flutterhall.com, and your continued use of our services constitutes acceptance of any changes. We recommend reviewing this page periodically to stay informed of your rights and obligations as a player at FlutterHall Casino.